Quality

Our Mission

To deliver quality project outcomes through the highest standards of performance, professionalism, and customer service.

Our Quality Management System is certified to ISO 9001:2008 Quality Management Systems.

McMahon Services operates a ‘Process-Based’ Quality management system approach which aligns and interrelates with our Work Health and Safety and Environmental Management System.

Our approach consists of a coordinated set of values and processes that ensure and demonstrate that we meet the standards demanded to satisfy our client’s requirements and expectations.

Our Mission

Our mature and developed system is designed to:

  • Ensure compliance standards are met.
  • Ensure conformity in performing our duties, with uniform data recording method and consistency in staff training.
  • Keep records such as audit findings, data monitoring, non-conformance reports and corrective actions.
  • Enforce the required approval and disposition of documents and records.
  • To ensure that all records are both traceable and retrievable.

Our quality management approach includes:

  • A Quality Policy endorsed by the Managing Director.
  • A Business Management System Manual.
  • Clear procedures outlining our approach and operations.
  • Detailed Safe Work Instructions.
  • Project-specific Quality Management Plans.
  • Customer Satisfaction Surveys.